Aircall
Cloud phone system for sales and support teams
Best for: Sales and support teams that live in a CRM and need call logging, routing and coaching without on-premise hardware.
- Pricing
- From around $30 per user/month
- Free trial
- 7-day free trial.
- Platforms
- Web, Windows, macOS, iOS, Android
- Mobile apps
- iOS and Android apps with full calling, transfer and note-taking.
- AI features
- AI call transcription, summaries and talk-ratio coaching insights on higher tiers.
- Integrations
- 6+ integrations
- Support
- Email and chat support, phone support on higher tiers, plus onboarding help.
- Best for
- Sales and support teams that live in a CRM and need call logging, routing and coaching without on-premise hardware.
- Founded
- 2014
- Company size
- 500-1,000 employees
- Headquarters
- New York / Paris
- Brand
- Aircall
What is Aircall?
Aircall is a cloud-based business phone system that runs in the browser and on mobile, with numbers in 100+ countries, shared inboxes, IVR menus and deep CRM integrations so every call is logged against the right record.
The Slick Media verdict
A clean, dependable cloud phone system whose real value is how tightly it writes calls back into your CRM.
AI summary
Aircall is a cloud-based business phone system that runs in the browser and on mobile, with numbers in 100+ countries, shared inboxes, IVR menus and deep CRM integrations so every call is logged against the right record. A clean, dependable cloud phone system whose real value is how tightly it writes calls back into your CRM.
Why choose Aircall
Choose Aircall if your team's phone activity needs to live inside HubSpot, Salesforce or Zendesk automatically.
Key features
Pricing
Per-user monthly pricing across Essentials, Professional and Custom tiers, with a three-user minimum and annual discounts.
Who Aircall is for
Sales and support teams that live in a CRM and need call logging, routing and coaching without on-premise hardware.
- Outbound sales dialling
- Support hotlines
- Distributed team phone systems
- Call coaching and QA
Pros and cons
Pros
- Set up numbers and routing in minutes
- Excellent CRM and helpdesk integrations
- Call whispering and monitoring for coaching
- Clear analytics on volume and missed calls
Cons
- Three-user minimum raises the entry cost
- Some features and integrations sit on higher tiers
- Call quality depends entirely on your connection
- International number availability varies
Aircall integrations
- HubSpot
- Salesforce
- Zendesk
- Intercom
- Pipedrive
- Slack
Aircall alternatives
Ratings and reviews
Ratings are set by the Slick Media editorial team. Member reviews are coming soon; save Aircall to be notified when they open.
About Aircall
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