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Klaviyo

Email, SMS and customer data for ecommerce growth

Updated 25 Aug 20266 integrations

Best for: Ecommerce brands who want revenue-attributed email and SMS rather than generic newsletters.

Pricing
Free to 250 profiles, then from around $20/month
Free trial
Free tier rather than a trial.
Platforms
Web, iOS, Android
Mobile apps
Mobile app for campaign performance and revenue tracking.
AI features
Predictive analytics for churn and lifetime value, AI subject lines, send-time optimisation and segment suggestions.
Integrations
6+ integrations
Support
Email and chat support on paid plans, with onboarding help above certain volumes.
Best for
Ecommerce brands who want revenue-attributed email and SMS rather than generic newsletters.
Founded
2012
Company size
2,500-5,000 employees
Headquarters
Boston, Massachusetts, USA
Brand
Klaviyo

What is Klaviyo?

Klaviyo is the marketing platform most serious ecommerce brands settle on: email and SMS built on a real customer data layer, with predictive analytics, deep Shopify integration and flows that attribute revenue per message.

The Slick Media verdict

The strongest ecommerce marketing platform available, and priced like it. If email is a revenue channel rather than a newsletter, it pays for itself.

AI summary

Klaviyo is the marketing platform most serious ecommerce brands settle on: email and SMS built on a real customer data layer, with predictive analytics, deep Shopify integration and flows that attribute revenue per message. The strongest ecommerce marketing platform available, and priced like it. If email is a revenue channel rather than a newsletter, it pays for itself.

Why choose Klaviyo

Choose Klaviyo when store data should drive every email and text you send.

Key features

Email campaigns and flows
SMS marketing
Customer data platform
Predictive analytics
Sign-up forms
Benchmarks and reviews

Pricing

Priced by active profile count and message volume, with email and SMS billed separately. Free up to 250 profiles.

Who Klaviyo is for

Ecommerce brands who want revenue-attributed email and SMS rather than generic newsletters.

  • Abandoned cart recovery
  • Post-purchase flows
  • Winback campaigns
  • VIP segmentation

Pros and cons

Pros

  • Best-in-class Shopify and ecommerce data sync
  • Revenue attribution per flow and campaign
  • Powerful segmentation on behaviour and predicted value
  • Prebuilt flows that work from day one

Cons

  • Costs climb quickly as your list grows
  • Overkill for non-ecommerce businesses
  • SMS billing is separate and easy to overspend
  • Advanced segmentation takes time to master

Klaviyo integrations

  • Shopify
  • WooCommerce
  • BigCommerce
  • Recharge
  • Meta Ads
  • Gorgias

Klaviyo alternatives

Ratings and reviews

Ratings are set by the Slick Media editorial team. Member reviews are coming soon; save Klaviyo to be notified when they open.

About Klaviyo

Where ecommerce businesses grow.

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